Effective Date: November 14, 2025
1. Introduction
Welcome to Chandra Varan Aerologistix Pvt. Ltd. (“we,” “our,” or “us”). We are a DGCA-approved Maintenance, Repair & Overhaul (MRO) organization committed to providing world-class aviation solutions.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://chandravaranaerologistix.com/ (the “Site”) and use our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We respect your privacy and are committed to protecting your personal and corporate data.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal and Business Data
Personally identifiable information, such as your name, email address, phone number, company name, and job title, that you voluntarily give to us when you fill out a “Get in Touch” form, request a quote, or contact us for AOG support.
Client & Order Data
Information related to your business operations that you provide when using our services, such as purchase orders, aircraft part numbers, technical specifications, and other details necessary to fulfill our MRO and parts supply obligations.
Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
3. How We Use Your Information
Having accurate information about you permits us to provide a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
- Provide Our Services: Fulfill your orders for aircraft parts, consumables, and raw materials.
- Manage MRO Services: Schedule and perform aircraft interior solutions, repairs, and maintenance.
- Respond to Inquiries: Respond to your 24/7 AOG support requests, service inquiries, and provide quotes.
- Manage Your Account: Maintain a record of our business relationship, including past orders and communications.
- Comply with Legal Obligations: Adhere to all applicable laws and regulatory requirements, including those set forth by the DGCA and other aviation authorities.
- Improve Our Site: Use analytics to understand how our Site is used and how we can improve our services and website functionality.
4. How We Share Your Information
We do not sell, rent, or lease your personal or business information to third parties for their marketing purposes. We may share information we have collected about you in certain situations:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others. This includes complying with audits or requests from the DGCA or other regulatory bodies.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, such as shipping and logistics companies (to deliver your parts) or IT service providers.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Your technical data, such as aircraft specifications, is treated as highly confidential and is only shared to the extent necessary to procure the correct parts or complete a repair.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal and business information. These measures include:
- Secure servers and encrypted data transmissions.
- Strict internal access controls, limiting data access to authorized personnel only.
- Confidentiality agreements with all employees and contractors.
While we have taken reasonable steps to secure the information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Data Retention
We will retain your information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to:
- Provide our services to you.
- Comply with our legal obligations (for example, we are required to retain aviation maintenance and parts records for extended periods).
- Resolve disputes and enforce our legal agreements.
7. Your Data Protection Rights
You have the right to:
- Access: Request copies of your personal data.
- Rectification: Request that we correct any information you believe is inaccurate or incomplete.
- Erasure: Request that we erase your personal data, under certain conditions.
To exercise any of these rights, please contact us using the contact information provided below.
8. Policy for Children
We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Our Location
Plot No 04, Shahabad Muhammadpur
Jain Colony, Dwarka
New Delhi, Delhi, 110061
Support Center 24/7
+91 9871802789
Write To Us
Info.office@chandravaranaerologistix.co